Policies and Information

Delivery

  • Free local delivery within a 20 mile radius
  • Delivery fees outside of our 20 mile radius are determined on an individual basis, but usually cost is between $25 and $100.
  • Our delivery team is experienced, courteous, and professional
  • Complimentary removal of old bedding with new bedding delivery if requested

Exchange/Returns

  • 20% restocking fee
  • Merchandise must look unused and in perfect condition
  • No exchanges or returns after 30 days

Special Orders

Special orders are non-stocked items customers ask us to order for them. A 25%, non-refundable deposit will be required at the time of purchase. The remaining balance will be due before delivery or see financing options.

No returns or exchanges on special orders.

Layaways

Layaway merchandise requires a 25%, non-refundable deposit. Balance will be due in full within 6 months. Failure to pay balance will result in loss of deposit and merchandise.

Warranty

Should a customer unfortunately experience any manufacturer's defects in merchandise purchased at MFD, under manufacturer warranty, contact your sales professional as soon as possible. Be prepared to give purchase date, size, and model numbers as well as specific issues. MFD will proceed to assist you in obtaining specified warranty. This may include in-house inspection or a customer return. Be aware that abuse or excessive soiling may void warranty.

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